Privacy Policy
1. Who We Are
Fulcrum Fortress Consulting LLC ("FFC," "we," "us," or "our") is a business consulting firm headquartered in the United States. Our website is located at fulcrumfortressconsulting.com. Our primary contact email is ldr@fulcrumfortressconsulting.com.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, and business name when you submit an inquiry or book a call.
- Usage Data: IP address, browser type, pages visited, and time spent on our site, collected automatically via standard web server logs or analytics tools.
- Communications: Content of messages you send us via email, contact forms, or social media direct messages.
We do not sell, rent, or trade your personal information to third parties.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and facilitate consultations
- Deliver our consulting services to clients
- Improve our website and communications
- Comply with legal obligations
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies for basic functionality and analytics. You may disable cookies in your browser settings; however, some features of the site may not function properly as a result.
5. Third-Party Services
We may use third-party services including Google Analytics, Google Workspace (email), and calendar booking tools. These services have their own privacy policies and data practices. We encourage you to review them.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. Client engagement data is typically retained for seven (7) years in accordance with standard business record-keeping practices.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at ldr@fulcrumfortressconsulting.com.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Fulcrum Fortress Consulting LLC
Email: ldr@fulcrumfortressconsulting.com
Website: fulcrumfortressconsulting.com